Terms & Conditins

1. Introduction

Welcome to customer repair centre. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully. If you disagree with any part of these terms, you must not use our website or services.

2. Services Provided

customer repair centre offers repair services for a wide range of home appliances, including but not limited to refrigerators, washing machines, microwaves, air conditioners, and water purifiers. The services are provided by our team of certified professionals.

3. Booking and Service Confirmation

Booking: Customers can book repair services through our website, phone, or email. Service Confirmation: Once a booking is made, the confirmation will be sent via email or phone, detailing the appointment time, service requested, and technician details. Cancellation/Rescheduling: Customers may cancel or reschedule an appointment at least 24 hours before the scheduled time. Failure to do so may result in a cancellation fee.

4. Service Fees and Payments

Quotation: A service fee will be communicated after diagnosis of the issue. All costs, including parts and labor, will be provided before proceeding with the repair. Payment Methods: We accept payment via credit/debit cards, cash, or online transfers. Full payment is required upon completion of the service. Deposits: For certain repairs, a deposit may be required before services begin.

5. Warranty

Service Warranty: We offer a warranty of [X] days on our repair services. If the same issue arises within this period, we will fix it at no extra cost. Parts Warranty: Any parts replaced during the repair will carry the manufacturer's warranty, which typically ranges from [X] to [Y] months, depending on the part.

6. Limitation of Liability

No Responsibility for Unrelated Issues: We are not responsible for any additional issues with your appliance that were not reported at the time of the service request. Indirect Damages: customer repair centre will not be liable for any indirect, incidental, or consequential damages resulting from appliance malfunctions, including but not limited to damage to property, lost time, or other expenses.

7. Customer Responsibilities

Accurate Information: Customers must provide accurate details about the appliance and the issue to ensure the right service is offered. Access to Appliance: Ensure the appliance is easily accessible for our technicians. If the technician is unable to access the appliance, additional charges may apply for rebooking. Personal Data: Customers must ensure that any personal data stored on devices (such as smart TVs or other connected appliances) is backed up or removed prior to repair. We are not responsible for any loss of data.

8. Intellectual Property

All content on this website, including logos, texts, images, and other materials, is the intellectual property of customer repair centre. Unauthorized use or reproduction is prohibited.

9. Privacy Policy

We take your privacy seriously. Please refer to our [Privacy Policy] for more details on how we collect, store, and use your personal information.

10. Changes to Terms and Conditions

customer repair centre reserves the right to modify or update these terms at any time. Customers will be informed of any significant changes. Continued use of the website and services implies acceptance of the updated terms.

11. Governing Law

These terms and conditions are governed by the laws of Ahmedabad. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad India.